Who decides
Courtesy officers, patrol and access control are contracted by the management company or HOA board.
Where to focus
Large communities and HOAs with gated entries buy patrol and access control; start with the managers that run the most units.
Vendor approval
Large management companies usually require a credentialing service, insurance certificates and a W-9 before a first job. See requirements for the top Texas managers.
Timing
Year-round.
Biggest single decisions in Austin
Companies that control the most properties in the segment that suits this trade.
| Company | Properties | Vendor credentialing |
|---|---|---|
| Pathways Asset Management Inc | 17 | not yet verified |
| Pedcor Management Corp. | 11 | not yet verified |
| Hamilton Valley Management, Inc | 8 | not yet verified |
| Prak Property Management Inc | 8 | not yet verified |
| Alpha-Barnes Real Estate Services LLC | 6 | not yet verified |
| Carleton Management Services LLC | 6 | not yet verified |
| Solidago Residential Services LLC | 5 | not yet verified |
| DMA Properties, LLC | 5 | not yet verified |
| Veritee Property Solutions LLC | 5 | not yet verified |
| Mary Lee Foundation | 5 | not yet verified |
Questions from security companies
How do security companies get contracts at Austin apartment communities and HOAs?
Courtesy officers, patrol and access control are contracted by the management company or HOA board.
How many properties could a security company serve in Austin?
2,388 apartment communities, 2,115 HOAs, 519 hotels (WhoRunsWhat data, October 2026).
When do Austin properties buy security services?
Year-round.