Who decides
Hotel linen contracts are decided by the general manager within standards set by the owner, the hotel management company and the brand.
Where to focus
Owners and management companies that run several hotels often consolidate linen suppliers across their portfolio. New owners (new hotel tax permits) re-evaluate vendors.
Vendor approval
Hotels usually ask for a certificate of insurance and a W-9. Branded hotels follow the franchisor's standards, and some products must come from approved suppliers.
Timing
Year-round; ownership changes are the best time to reach a hotel.
Biggest single decisions in San Antonio
Companies that control the most properties in the segment that suits this trade.
| Company | Hotels | HQ city |
|---|---|---|
| New Braunfels Escapes, LLC | 65 | Port Aransas |
| Rest hotel group | 6 | Atlanta |
| Drury Southwest, Inc. | 5 | Cape Girardeau |
| PHT hotel group | 5 | San Antonio |
| Prsall, LLC | 5 | San Antonio |
| Dre REIT Opco LLC | 4 | Dallas |
| Son's Island Getaways, LLC | 4 | Seguin |
| Auburn Investments, Inc. | 3 | Cape Girardeau |
| Sun Home Services, Inc. | 3 | Southfield |
| Ara Ush Blue Runner Tenant, LLC | 2 | Plano |
Questions from linen and laundry services
How do linen and laundry services get contracts at San Antonio hotels?
Hotel linen contracts are decided by the general manager within standards set by the owner, the hotel management company and the brand.
How many properties could a linen & laundry company serve in San Antonio?
690 hotels (WhoRunsWhat data, October 2026).
When do San Antonio properties buy linen & laundry services?
Year-round; ownership changes are the best time to reach a hotel.